About

Underwriting

Customer Service

The Shield Team

About Shield®

Get Your Clients
Behind the Shield.

“Our mission is to meet our customers
expectations by providing quality
insurance products at a fair price to our
valuable retail broker network and their
insureds in a service-oriented manner.”

Since 2004, Shield Commercial Insurance Services has
specialized in providing insurance products through our
extensive broker network. We do not provide services directly
to the public, only through our appointed brokers. We have
forged relationships with highly rated insurance carriers in
order to provide the highest quality product available in the
marketplace. We have made it our mission to provide our
brokers the simplest path to obtaining these products through
personalized, quality customer service. The majority of our
staff has been with us from the founding of the company and
are extremely knowledgeable and friendly. We pride ourselves
on making every effort to ensure you are completely satisfied
each and every time you have contact with us.

If you are new to Shield we welcome you. If you are a current
partner we thank you.

 
 

The Shield Team

Senior Management

Robert Anderson

Robert Anderson

President

randerson@shieldins.net

760-345-9029 Ext. 2240

 

The Shield Team

Customer Service - Marketing/Sales

Catherine _Smith

Catherine Smith

Marketing & Business Dev.

csmith@shieldins.net

760-345-9029 Ext. 2245

Andres_Sylva

Andres Sylva

Sales Manager

asylva@shieldins.net

760-345-9029 Ext. 2256

Fatima_Kolesar

Fatima Kolesar

Sales Representative - West

fkolesar@shieldins.net

760-345-9029 Ext. 2268

Carolim_Mendoza

Carolim Mendoza

Sales Representative - Central

cmendoza@shieldins.net

760-345-9029 Ext. 2269

Griffin_Lee1

Griffin Lee

Sales Representative - East

glee@shieldins.net

760-345-9029 Ext. 2282

 

The Shield Team

Customer Service - Accounting

Sharon_Eversz

Sharon Eversz

Director of Operations

seversz@shieldins.net

760-345-9029 Ext. 2223

Selina_Gil

Selina Gil

Operations Coordinator

sgil@shieldins.net

760-345-9029 Ext. 2232

Yesenia_Lua

Yesenia Lua

AR Supervisor

ylua@shieldins.net

760-345-9029 Ext. 2233

Monica_Reyes-Gil

Monica Reyes-Gil

Accounting Assistant

mreyes-gil@shieldins.net

760-345-9029 Ext. 2243

Linda_Gurrola

Linda Gurrola

Broker Appts, Finance Agree.

lgurrola@shieldins.net

760-345-9029 Ext. 2231

Gabby_Gonzalez

Gabby Gonzalez

Accounting Assistant

ggonzalez@shieldins.net

760-345-9029 Ext. 2273

 

The Shield Team

Customer Service - Processing

Hasel_Terrazas

Hasel Terrazas

Policy Binding

hterrazas@shieldins.net

760-345-9029 Ext. 2253

Marina_Leisenring

Marina Gawarecki

Billing Assistant

mgawarecki@shieldins.net

760-345-9029 Ext. 2266

Brenda_Blackbury

Brenda Blackburn

Cancellations & Reinstatements

bblackburn@shieldins.net

760-345-9029 Ext. 2224

 

The Shield Team

Underwriting - New Business/Existing​

Kevin_McMullen

Kevin McMullen

Vice President

kevin@shieldins.net

760-345-9029 Ext. 2229

Oly_Sauceda

Oly Sauceda

Vice President

oly@shieldins.net

760-345-9029 Ext. 2228

Nancy_Razo

Nancy Razo

Underwriting Assistant

nrazo@shieldins.net

760-345-9029 Ext. 9033

Mike_Ravelo

Mike Ravelo

Underwriter

mravelo@shieldins.net

760-345-9029 Ext. 2272

Rocio_Romo

Rocio Romo

New Business Underwriter

rromo@shieldins.net

760-345-9029 Ext. 2222

Erica_Hernandez

Erica Hernandez

Underwriting Assistant

ehernandez@shieldins.net

760-345-9029 Ext. 2238

 

The Shield Team

Underwriting - Renewals

Yamille_Medina

Yamille Medina

Underwriting Supervisor

ymedina@shieldins.net

760-345-9029 Ext. 2221

Doris_Deleon

Doris Deleon

Underwriting – Renewals

ddeleon@shieldins.net

760-345-9029 Ext. 2260

Alexis_Miller

Alexis Miller

Renewal Underwriter

amiller@shieldins.net

760-345-9029 Ext. 2288

Stephanie_Desilva

Stephanie DeSilva

Renewal Underwriter

sdesilva@shieldins.net

760-345-9029 Ext. 2263

 

The Shield Team

Underwriting - Endorsements

Jennifer_Long

Jennifer Long

Underwriting Supervisor

jlong@shieldins.net

760-345-9029 Ext. 2251

Larissa_Avila

Larissa Avila

Underwriting Supervisor

lavila@shieldins.net

760-345-9029 Ext. 2234

Aure_Peralta

Aure Peralta

Underwriting Asst. – Endorsements

aperalta@shieldins.net

760-345-9029 Ext. 2261

Syreeta_Brown

Syreeta Brown

Underwriting Asst. - Endorsements

sbrown@shieldins.net

760-345-9029 Ext. 2235

 

The Shield Team

Underwriting - Workers' Comp

Michael_Blom

Michael Blom

Work Comp Manager

mblom@shieldins.net

760-345-9029 Ext. 2244

Gabriella_Grassia

Gabriella Crevier

Work Comp Underwriter

ggrassia@shieldins.net

760-345-9029 Ext. 2259

Ian_Trinidad

Ian Trinidad

Work Comp Underwriter

itrinidad@shieldins.net

760-345-9029 Ext. 2278

Michael_Quinn

Michael Quinn

Work Comp Assistant

mquinn@shieldins.net

760-345-9029 Ext. 2275

Yolanda_Bailey-Gaskin

Yolanda Bailey-Gaskin

Work Comp Assistant

ybaileygaskin@shieldins.net

760-345-9029 Ext. 2274

 

The Shield Team

Customer Service - Audits/Inspections

Deanna_Davis

Deanna Davis

Audit Collections

ddavis@shieldins.net

760-345-9029 Ext. 2252

Ruth_Martin

Ruth Martin

Audits

rmartin@shieldins.net

760-345-9029 Ext. 2239

Laura_Garcia

Laura Garcia

Audit Processing Asst.

lgarcia@shieldins.net

760-345-9029 Ext. 2276

Karina_Garcia

Karina Garcia

Audit Processing Asst.

kgarcia@shieldins.net

760-345-9029 Ext. 2265

Katherine_Avary

Katherine Avary

Audit Collections Asst.

kavary@shieldins.net

760-345-9029 Ext. 2277

Terry_Herring

Terry Herring

Inspections

therring@shieldins.net

760-345-9029 Ext. 2211

 

The Shield Team

Customer Service - Inspections

Terry Herring

Inspections

 

The Shield Team

Customer Service - SLA Filings

Yisel_Terrazas

Yisel Terrazas

SLA Filings

yterrazas@shieldins.net

760-345-9029 Ext. 2227

Taylor_Sylva

Taylor Sylva

SLA Filings

tsylva@shieldins.net

760-345-9029 Ext. 2267

Selina_Gil

Selina Gil

SLA Filings Coordinator

sgil@shieldins.net

760-345-9029 Ext. 2232

 

The Shield Team

Customer Service - Claims

Donald_Zeman

Donald Zeman

Claims Manager

donald@shieldins.net

760-345-9029 Ext. 2258

Larissa_Napier

Larissa Napier

Asst. Claims Specialist

lnapier@shieldins.net

760-345-9029 Ext. 2262

 

The Shield Team

Customer Service - Marketing/Sales

Catherine Smith

Marketing & Business Dev.

Andres Sylva

Sales Manager

Carolim Mendoza

Sales Representative - Central

Fatima Kolesar

Sales Representative - West

 

The Shield Team

Customer Service

Cynthia_Medina

Cynthia Medina

Service Coordinator

cmedina@shieldins.net

760-345-9029 Ext. 2237

Jocelyn_Leal

Jocelyn Leal

Front Office Coordinator

jleal@shieldins.net

760-345-9029 Ext. 2284